Service and Support

Server Room/Conference Equipment

• Router Equipment Maintenance

• Server Equipment Operation Maintenance

• Switch Equipment Operation Maintenance

• Firewall Equipment Operation Maintenance

• UPS Uninterrupted Power Supply Equipment Maintenance

• Portable/Application, Desktop Computer Operation Maintenance

• Fax Group Sending Equipment Operation Maintenance

• Router Equipment Operation Maintenance

Are you worried about reduced router performance, network interruption, or connectivity issues?Latent router failures are hard to detect, and it's time-consuming to remediate these issues once they arise. The unpredictable occurrences like lightning can damage your routers if you have not taken adequate preventive measures.The various issues of routers should be prevented in advance, and daily management and maintenance work should be done promptly to ensure preparedness and avoid problems.

Maintenance includes:

(1) Inspection items: Check device power, fan, indicator light status, temperature, data traffic, system utilization rate, and other parameters; perform interface testing, etc.

(2) Maintenance items: Dust removal from the device, NAT, routing, ACL, and other network demand configurations, backup of configuration files, fault handling and repair, device migration and relocation, etc.

(3) Troubleshooting: Eliminate faults within a specified time limit and restore system operation, including fault location, component replacement, and configuration recovery.

(4) Inspection items: Regular preventive maintenance of equipment, including system status checks, equipment cleaning, and system backups.

• Switch Equipment Operation Maintenance

Network equipment failure plus the system cannot be accessed normally equals low office efficiency.Suitable server room environment plus routine maintenance and inspection work plus early detection and rectification of hidden dangers equals stable operation of network equipment with fewer faults.

Maintenance includes:

(1) Inspection items: Check device power, fan, indicator light status, temperature, and perform interface testing, etc.

(2) Maintenance items: Dust removal from the device, VLAN, ACL and other network demand configurations, backup of configuration files, fault handling and repair, device migration and relocation, etc.

(3) Troubleshooting: Eliminate faults within a specified time limit and restore system operation, including fault location, component replacement, and configuration recovery.

(4) Inspection items: Regular preventive maintenance of equipment, including system status checks, equipment cleaning, and system backups.

• UPS Uninterrupted Power Supply Equipment Operation Maintenance

Do you not maintain the UPS uninterrupted power supply unless there are issues? How can you ensure the normal operation of the server when an emergency such as voltage insufficiency, insufficient power supply, or erroneous alarm occurs?

Maintenance includes:

(1) Inspection items: Check device power, voltage, fan, indicator light status, temperature, circuits, lightning protection facilities, etc.

(2)  Maintenance items: Anti-static dust removal from the device, fault handling and repair, device migration and relocation, etc.

(3) Troubleshooting: Eliminate faults within a specified time limit and restore system operation, including fault location, component replacement, and configuration recovery.

(4) Inspection items: Regular preventive maintenance of equipment, including system status checks, and equipment cleaning.